First, you should go to the Control Panel.
When you encounter the Windows Media Player not playing, responding or other not working problems, you can rely on the Windows Troubleshooting feature to solve it. Fix Windows Media Player Not Working with Troubleshooter Also, you can directly reboot your PC to troubleshot this problem. You can close Windows Media Player and then restart it to check if it can work normally. When the Windows Media Player is not working properly and you encounter an error message saying Windows Media Player encountered a problem while playing the file, you should first restart WMP or your computer to fix it. Restart to Fix Windows Media Player Not Working System Restore to Solve Windows Media Player Not Working Problem Get a Third-party Player to Replace Windows Media Player Re-install to Fix Windows Media Player Not Working This post will give your 5 specific tips to troubleshoot these Windows Media Player not working issues in Windows 10/8.1/7/Vista/XP. It’s quite annoying that Windows Media Player can’t work normally, like WMP won’t open, can’t open video or DVD, CD ripping feature not working, not responding, freeze on file loading, suddenly crash, and more. While the usage of WMP, you are more likely to get the error message saying Windows Media Player has stopped working. However, for many users, WMP is not a good player and various Windows Media Player not working issues occur. It is pre-installed in Windows 10, Windows 8.1 and Windows 7/XP/Vista to play music, audiobooks, videos, podcasts, pictures, and other files.
Windows Media Player (WMP) is the default media files playing software for Windows users.